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Frequently Asked Questions
Everything you need to know about staying at Mumo's Inn
military housing
TLA & Military Housing
Temporary Lodging Allowance (TLA) is a housing allowance that covers temporary lodging costs for military service members and their families during a PCS move to or from an overseas duty station. In the Kaiserslautern Military Community (KMC), TLA applies to families stationed at Ramstein Air Base, Landstuhl Regional Medical Center (LRMC), and surrounding installations.
Not necessarily — it depends on your situation. If you are Active Duty on PCS orders, the Ramstein Lodging Office (DSN 480-5594) will issue a Statement of Non-Availability if the on-base TLF is full. Bring that letter when you file your TLA claim to ensure full off-base reimbursement. If you are TDY, a GS civilian, a contractor, or visiting LRMC, requirements vary — check with your unit or finance office. Either way, you are welcome at Mumo's Inn with or without a letter.
We provide everything your finance office needs: an itemized invoice with nightly rate, dates, and guest information; a cooking facilities confirmation (which affects your meals and incidentals allowance); and VAT documentation if applicable. We have helped many families navigate TLA paperwork — just ask us via WhatsApp.
Your TLA stay includes a fully furnished apartment with high-speed WiFi, Smart TVs in every room, a full-size washer and dryer with English labels, a complete kitchen, free parking, and air conditioning. Our rates are designed to align with published lodging allowance rates for the Landstuhl area.
After checkout, bring your itemized invoice from Mumo's Inn, your orders, and your Statement of Non-Availability (if applicable) to the KMC Housing Office. Claims are reviewed in 10-day increments. For Army personnel, file at Kleber Kaserne Building 3245. For Air Force, at Ramstein Building 2108. We are happy to answer questions via WhatsApp — but the actual filing is done by you directly with finance.
civilian housing
TQSA & Civilian Housing
The easiest way is to message us on WhatsApp at +49 174 263 9120 or email booking@mumosinn.com. Provide your PCS orders showing TQSA authorization along with your preferred dates, and we handle the rest. We respond same day and will walk you through the entire process from reservation to check-in.
Yes. We regularly host TQSA guests and provide all required documentation including itemized receipts and official lodging statements for your reimbursement claim. Our nightly rates are structured to align with published TQSA lodging ceilings for the Landstuhl/Ramstein area. Actual reimbursement depends on your specific authorization — check with your finance office for details.
TLA (Temporary Lodging Allowance) is for active duty military members, while TQSA (Temporary Quarters Subsistence Allowance) is for GS civilian employees. Both cover temporary housing during a PCS move overseas. One key difference: TQSA is non-taxable income. Both are accepted at Mumo's Inn, and we provide the proper documentation for either program.
location
Location & Getting Around
Mumo's Inn is just 850 meters from Landstuhl Regional Medical Center, about a 5-minute walk. We are the closest TLA apartment to LRMC, which makes us ideal for families with medical appointments, outprocessing, or anyone who wants the convenience of walking to the hospital without needing a car.
Ramstein Air Base is approximately 8 kilometers from Landstuhl, about a 10-minute drive via the L363. To make your commute easy, we offer a complimentary Toyota Yaris Hybrid loaner car during most stays so you can get around the KMC area while you search for permanent housing.
Frankfurt Airport is about 130 km from Landstuhl, roughly 90 minutes by car via the A6 autobahn. You can rent a car at the airport or take a train to Landstuhl Bahnhof (the local train station), which is about a 10-minute walk from Mumo's Inn. We are happy to help coordinate your arrival.
amenities
The Apartment & Amenities
The apartment is fully furnished and includes high-speed WiFi, Smart TVs in every room, a PlayStation 5, a washer and dryer with English labels, a fully equipped kitchen, free parking, air conditioning, and a selection of board games. Everything you need to feel at home from day one while you settle into the KMC area.
Absolutely! We are a pet-friendly TLA with no deposits and no breed restrictions. We will have treats and a water bowl ready when you arrive. Our own dog Boris would love to meet yours. We know PCS moves are stressful enough without worrying about where your furry family member will stay.
The apartment comfortably sleeps up to 6 guests. The master bedroom has a king-size bed, the kids room features a bunk bed, and the living room includes a sofa bed. A high chair is also available for little ones. It is a great setup for families of all sizes during their TLA or TQSA stay.
Yes, we offer a complimentary Toyota Yaris Hybrid loaner car for most stays. It is perfect for getting around the Kaiserslautern Military Community area while you settle in, from grocery runs and house hunting to commuting to Ramstein Air Base. We will have it ready for you on arrival day.
reservations
Booking & Payment
The fastest way to book is via WhatsApp at +49 174 263 9120. You can also email us at booking@mumosinn.com. Just send us your PCS orders and preferred dates, and we will confirm availability the same day. We keep the process simple so you can focus on your move.
We accept Government Travel Card (GTC), bank transfer (SEPA), cash in euros, and major credit or debit cards including Visa and Mastercard. Most TLA guests pay with their GTC, and we provide all necessary receipts and lodging statements for your travel voucher.
Our nightly rates are designed to align with published TLA and TQSA lodging ceilings. Most guests with valid orders and a Non-Availability Letter are reimbursed in full. There are no hidden fees and no cleaning charges. Actual reimbursement depends on your orders, branch, and funding source — check with your finance office for specifics.
Absolutely. Many of our guests are contractors, civilians, families visiting patients at LRMC, or anyone who simply prefers a comfortable home over a hotel. No orders required to book — just reach out via WhatsApp or email.
We're here to help
Still have questions?
Reach out anytime — we respond the same day.